Terms and Conditions

Thank you for using our services. In order to regulate the relationship resulting from your use of the Gulfmedicaltours.com website or our GMT application, and the services provided by GMT, these terms and conditions constitute a legally binding agreement between you and GMT Limited Liability Company, the owner and operator of the Gulfmedicaltours.com website.

These terms apply to all users of the website, whether they are browsers, customers, service providers, or contributors to the content (users). You should be aware that GMT has the right to restrict or terminate your use of the online services if you do not comply with the terms and conditions of this agreement or at its discretion. By accessing or using the website, you acknowledge that you have read, understood, and agreed to comply with these terms, in addition to the guidelines,

policies, or additional rules available on the website and application, including GMT’s Privacy Policy. If you do not agree to comply with these terms and abide by all applicable laws, guidelines, and policies, please do not access or use the website.

1. Privacy and Security Policy

1.1  We, GMT, believe that the privacy of your health information is one of the most important aspects of our relationship with you. We are committed to maintaining the confidentiality of your health information and consider it our primary responsibility. According to the law, we are committed to protecting and securing your protected health information. If there is a breach of your privacy or security of information, we will notify you immediately. We will not use or share your information except as outlined here. You should know that you are the sole owner of the data and you decide when to share it through our website.

1.2  GMT aims to enhance the confidentiality, safety, and availability of your information, in addition to the stability of our services. Based on this, you agree to the following additional guarantees. Based on this agreement, you agree not to do or attempt the following :

2. Payment

2.1  Payment Collection

We offer two options for payment collection

1.  Cash payment at the service provider’s location during the consultation.
2.  Online payment through our website or application.

When collecting amounts on behalf of service providers, you explicitly agree to comply with the payment terms specific to the service provider. We may include any applicable taxes. We currently accept payment through credit/debit cards, “Fawry” service, and digital wallets. You must make all payments in a timely manner and acknowledge that you are responsible for any amounts due on your account. Payments are collected before or after the service is provided, depending on the type of service rendered.

2.1.2  We reserve the right to determine, modify, or remove any fees at our discretion.
We may also offer promotions or discounts that may affect the payment amount, but
these offers are subject to their own terms and conditions.

2.2  Refund Policy

2.2.1  The fees paid are non-refundable unless otherwise specified by GMT.

2.2.2  In the case of a refund, it will be returned using the same payment method used

2.2.3  GMT reserves the right to refund any amounts to the user’s account for use in
other services at its discretion.

2.2.4  Refunds cannot be applied if the user is dissatisfied with the medical service

2.2.5  The user is entitled to a full refund in the following cases :

3. Compliance

3.1 The user is obligated to comply with these terms and any referenced policies on
the website, in addition to any laws, regulations, rules, licenses, or restrictions
adopted by GMT.

4. Licensing

4.1  According to these terms, you are granted a limited, revocable, non-exclusive right to use the services, content, and materials available on the website within the context of your normal use of the website. You may not use the intellectual property of others without obtaining explicit written permission from them.

4.2  GMT retains all rights to its intellectual property, and no rights are granted to you under these terms or otherwise, except as expressly stated in these terms. You are not allowed to use, copy, display, perform, create derivative works from, distribute, transmit, or license the materials or content available on the website unless reasonably necessary for the intended use of the services and except as expressly stated in these terms.

5. User Registration

User registration is the process of creating a user account on the GMT website to access specific features in the services. Here are some important points to consider during the registration process

5.1  Visiting the website does not require user registration. However, to access specific features, you must register and create a user account through the online registration process on the website. The account allows you to access the services and functions provided by GMT at its discretion.

5.2  Once the account is created, you will be explicitly asked to agree to the terms and conditions. You must also be over 18 years old to benefit from GMT services, and we do not take for any unlawful use of the services by individuals below the legal age.

5.3  You must choose a password for your user account and keep this password confidential at all times. You are responsible for any activities carried out using your account by unauthorized third parties, and you must notify us immediately if you suspect that your account has been compromised. You should not respond to any request asking you to share your password, and you should not authorize or transfer your account to any other person. Please be aware that access to your account will be denied if an incorrect password is entered twice in a row.

5.4  By accessing and using the services, you agree to GMT’s use of your email address to send service-related notifications, feature changes, and special offers, including any legally required notifications, instead of contacting you via regular mail.

These are some key points related to user registration on GMT. Please note that this is a general explanation, and the actual user registration process may vary according to policies.

6. Information Accuracy, Completeness, and Currency

6.1   We are not responsible if the information available on this website is inaccurate, incomplete, or outdated. The materials provided on this website are for general informational purposes only, and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or up-to-date sources of information. Any reliance on the materials on this website is at your own risk.

6.2  This website may contain certain historical information. The historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we are under no obligation to update any information on our website. You agree that it is your to monitor changes to our website.

7. Third-Party Links

7.1  Our website may contain content, products, and services provided by third parties, and links to third-party websites that are not affiliated with us.

7.2  Please note that we are not responsible for examining or evaluating the content or accuracy, and we do not warrant or have any liability or for any third-party materials or websites, including the materials and products and services offered by those third parties.

7.3  We also want to inform you that we are not responsible for any damage or loss caused by the use of services, resources, content, or any other transactions made in connection with third-party websites. Please review the policies and practices of the third party carefully and ensure your understanding before engaging in any transaction. We would also like to remind you that any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

8. User Comments, Feedback, and Suggestions

8.1  I agree that if I submit specific suggestions at your request or without your request, I am providing ideas, suggestions, creative materials, and other plans, whether online, via email, regular mail, or other means. I also agree that you may modify, copy, publish, distribute, translate, use, and otherwise exploit such suggestions in any manner, at any time, without any restrictions. You are not obligated to maintain the confidentiality of such suggestions, and you are not required to compensate for them, nor are you obligated to respond to them.

8.2  You have the right, but not the obligation, to monitor, modify, or remove content that you consider illegal, abusive, threatening, defamatory, slanderous, obscene, or that violates the intellectual property rights of any party or the terms of use of this service.

8.3  I confirm that you agree not to infringe on the rights of any third party in your suggestions, including copyright, trademarks, privacy, personal, and any other rights. You also agree that your suggestions do not contain defamatory, illegal, abusive, or obscene materials, and they do not contain computer viruses or other harmful programs that may affect the operation of the service or any related website. You are not allowed to use a fake email address or pretend to be someone other than yourself, and you are not allowed to deceive us or deceive others regarding any suggestions. You are solely responsible for the suggestions you submit, as well as their accuracy, and we assume no responsibility for any suggestions posted by you or others.

9. Errors, Inaccuracies, and Omissions

9.1  Occasionally, our website may contain information that includes typographical errors, inaccuracies, or omissions regarding service descriptions, pricing, promotions, and offers. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders if any information on the service or any related website is inaccurate at any time without prior notice.

10. Prohibited Uses

10.1  In addition to other prohibitions as set forth in these terms, you are prohibited from using the site, our application, or its content for the following purposes: any unlawful activity; inciting participation in unlawful acts; violating any local, national, federal, regional, or state regulations or laws; infringing upon our intellectual property rights or the intellectual property rights of others; harassing, abusing, insulting, harming, defaming, belittling, or discriminating based on sex, sexual orientation, religion, race, ethnicity, age, national origin, or disability; providing false or misleading information; uploading or transmitting viruses or any other type of malicious code that may be used to affect the function of the service or related websites or other webpages or the internet; collecting or tracking personal information of others; sending spam or engaging in phishing, pretexting, or web crawling; using it for obscene or unethical purposes; or interfering with or manipulating the security features of the service or any related website.

11. Disclaimer of Warranties and Limitation of Liability

11.1  We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. While we strive to ensure that service providers are properly licensed in their respective fields, there are no guarantees that our content will always be error-free, complete, accurate, or up-to-date.

11.2  We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

11.3  You agree that we may, from time to time, suspend the service for indefinite periods of time or cancel the service altogether at any time without notifying you.

11.4  You expressly agree that your use of the service or your inability to use it is at your own risk. We provide the service and all products and services offered through the service “as is” and “as available” for use, without any warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, ownership, and non-infringement.

11.5  Under no circumstances shall we be liable for any directors, employees, subsidiaries, agents, contractors, suppliers, service providers, or licensors for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise.

11.6  We are not responsible for any damages incurred by you, including but not limited to, direct, indirect, special, consequential, punitive, or incidental damages, arising out of or related to any of the following actions performed by service providers

Please note that we do not provide medical advice, diagnosis, or treatment, nor do we endorse or recommend any specific service provider. Our goal is to assist you in finding the best service provider and booking appointments based on your medical needs. Therefore, you should exercise caution and take necessary precautions that you would normally take.

12. Amendment

12.1  Changes frequently occur in internet technology, laws, rules, and regulations. Accordingly, GMT reserves the right to make amendments to these terms at any time. By continuing to use the website, you agree to any new provision or modification of these terms that may be published on the website. The amended terms will be posted on this page, and we will indicate the latest revision date at the top of the page.

13. Choice of Law

13.1  These terms, all claims, and proceedings arising out of or relating to them shall be governed and interpreted according to the laws of the Arab Republic of Egypt. They are also explicitly and irrevocably subject to the exclusive jurisdiction of the courts of Cairo and Egypt, and you waive any claim regarding an inconvenient forum.

14. Miscellaneous Provisions

14.1  Your account activation or use of the website/application may be suspended or terminated if you fail to comply with the terms of service.

14.2  GMT reserves the right to waive these terms concerning the integration, acquisition, or sale of assets, at its discretion or as required by law or any other reason.

14.3  If any provision of these terms is unlawful, void, or unenforceable, that provision shall be enforceable to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed from the rest of the terms of service, without affecting the validity and enforceability of any other provisions.

14.4  Our failure to exercise or enforce any right or provision in these terms shall not constitute a waiver of such right or provision.

14.5  These terms, together with the End User Agreement and Privacy Policy, constitute the entire agreement between you and GMT regarding any services we provide and supersede all prior, oral or written, regarding the subject matter of the agreement.

Please note that this information is subject to change, and it is always advisable to review the official terms and policies of GMT for updated and accurate provisions.

15. Online Payment Terms and Conditions

The online payment terms constitute a contract between you and GMT. Please read them carefully. You may accept or reject these terms as outlined below, but to make payments using the services, you must accept the terms by clicking ‘Agree.’ All GMT invoice payments using online credit cards are subject to the following

GMT accepts the following cards :

By accepting, you confirm the following :

Upon completing the online payment form, the amount will be deducted from your credit card in Egyptian pounds. All payments are made to GMT. Due to the processing methods of external banking websites, there may be a delay in updating your payments in GMT records.

Please review the actual payment terms for accuracy and complete details.